Frequently asked questions
At Tasivi, every piece is crafted in small batches using premium natural fabrics like hand-block cotton and satin modal. We focus on comfort, longevity, and thoughtful design — creating clothing that feels luxurious yet effortless, perfect for slow living and everyday wear.
Yes! If your item doesn’t fit the way you expected, we offer a hassle-free size exchange within 3 days of delivery.
The product must be unused, unwashed, and in its original condition.
For production reasons, returns for refunds are not available on SALE and custom-made items.
All orders are shipped within 1-3 working days. Since we produce in small batches, some pieces may take slightly longer during high-demand periods — but we always keep you updated. You’ll receive a tracking link by email or WhatsApp once the order is dispatched.
